Refund policy

RETURNED GOODS POLICY

For The Real Cornbread Mafia orders: Please email info@therealcornbreadmafia.com with your name and order number if you qualify for a return based on the details below.

SHIPPING AND RETURNED GOODS ADDRESS:

Attn: Returned Goods Department
915 E. Liberty Street
Louisville, KY 40204

RETURNABLE ITEMS:

1. Received by customer as damaged: Products received damaged may be returned for full credit when reported within one (1) week of receipt by the customer. Damaged product should remain in the original carton for inspection.

2. Received by customer in error: Product shipped in error may be returned, if applicable, for a full credit, when returned within thirty (30) days of purchase date.

3. Ordered by customer in error: Products ordered in error may be returned for credit when reported within one (1) week of receipt by the customer.

NON-RETURNABLE ITEMS:

• Product that is not in the original packaging bearing the original manufacturer’s label.
• Products that have been opened or used.
• Product obtained other than through normal channels of distribution or purchased from a source other than Therealcornbreadmafia.com
• Product involved in a fire sale, sacrifice sale, bankruptcy, flood, or earthquake.
• Product deteriorated or damaged due to conditions beyond the control of the manufacturer, such as improper storage, heat, cold, water, smoke, fire, negligence, etc.
• Non-original or repackaged product.
• Product sold with a specific understanding that it is non-returnable.
• Merchandise that is obtained in violation of state and federal regulations.
• Product that has been donated.

TRANSPORTATION CHARGES:

Any transportation/shipping charges will be deducted from the credit amount. No credit will be issued for the administration, shipping, or handling of returns, including third-party processing fees, with the exception of product received by the customer as damaged and product received by the customer in error, as referenced above under Returnable Items.